{"id":383,"date":"2026-02-27T11:58:59","date_gmt":"2026-02-27T10:58:59","guid":{"rendered":"https:\/\/hotellayarolina.com\/?page_id=383"},"modified":"2026-02-27T11:58:59","modified_gmt":"2026-02-27T10:58:59","slug":"politica-de-privacidad","status":"publish","type":"page","link":"https:\/\/hotellayarolina.com\/en\/politica-de-privacidad\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>PRIVACY POLICY AND PERSONAL DATA PROCESSING<\/strong><br><strong>HOTEL LA YAROLINA \/ HOTEL LA YAROLINA S.A.S<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Version<\/strong>\u00a01.0<br><strong>Effective date:<\/strong>\u00a027\/02\/2026<br><strong>Last update:<\/strong>\u00a027\/02\/2026<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Data Controller<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>HOTEL LA YAROLINA S.A.S<\/strong>\u00a0, identified by\u00a0<strong>NIT:<\/strong>\u00a0<strong>901457142-8<\/strong>, domiciled at\u00a0<strong>CARRERA 2 35 37 LA BOQUILLA<\/strong>,<strong> CARTAGENA, BOLIVAR, COLOMBIA<\/strong>Email\u00a0<strong>hotellayarolina@gmail.com<\/strong>\u00a0and phone number\u00a0<strong>+57<\/strong>\u00a0<strong>3206816948<\/strong>\u00a0, is responsible for the processing of personal data collected through the website\u00a0<strong><a href=\"http:\/\/www.cabanayalis.com\/\">http:\/\/www.hotellayarolina.com<\/a><\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Scope<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">This policy applies to the processing of personal data collected through:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>the website\u00a0<strong><a href=\"https:\/\/hotellayarolina.com\/en\/\">http:\/\/www.hotellayarolina.com<\/a>.<\/strong><\/li>\n\n\n\n<li>contact forms.<\/li>\n\n\n\n<li>email.<\/li>\n\n\n\n<li>telephone or WhatsApp.<\/li>\n\n\n\n<li>and any other direct communication channels of the hotel.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3. Important: Reservations Managed Through Airbnb<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">This website is for informational and contact purposes only.<br><strong>Reservations and payments are not processed through this website.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When the user clicks the button&nbsp;<strong>\"Book now\"<\/strong>&nbsp;(or a similar button), the user is redirected to a third-party platform (<strong>Airbnb<\/strong>), where the following are managed:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>availability<\/li>\n\n\n\n<li>final price.<\/li>\n\n\n\n<li>payment.<\/li>\n\n\n\n<li>reservation confirmation.<\/li>\n\n\n\n<li>and the processing of personal data related to the reservation process on that platform.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Once the user leaves our website, any data processing carried out on the external platform is governed by that third party\u2019s terms and privacy policies.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. Personal Data We May Collect Through Our Website<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We may collect, as applicable:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Contact Information:<\/strong>\u00a0name, email address, telephone number.<\/li>\n\n\n\n<li><strong>Inquiry Data:<\/strong>\u00a0messages sent through the contact form, WhatsApp, or email.<\/li>\n\n\n\n<li><strong>Technical and Browsing Data:<\/strong>\u00a0IP address, browser, device, pages visited, and cookies.<\/li>\n\n\n\n<li><strong>Basic Commercial Data:<\/strong>\u00a0interest in dates, number of guests, or type of accommodation (only if the user provides this information through a form or direct message).<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">We do not process payments or store full card details on this website.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. Purposes of Processing<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The data collected through our direct channels may be used for the following purposes:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>To handle requests for information and inquiries.<\/li>\n\n\n\n<li>To respond to messages sent through the contact form, email, or WhatsApp.<\/li>\n\n\n\n<li>To provide customer service before or after the stay.<\/li>\n\n\n\n<li>To manage requests related to reservations when the user contacts us directly.<\/li>\n\n\n\n<li>To improve the operation of the website and the user experience.<\/li>\n\n\n\n<li>To comply with legal obligations and respond to requests from authorities.<\/li>\n\n\n\n<li class=\"translation-block\">To send commercial or promotional information, only if the data subject authorizes it.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">6. Data Received Through Other Channels (Including Booking Platforms)<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If the hotel receives guest data through channels other than the website (for example, messaging through booking platforms, telephone service, or check-in), such data will be processed solely for the following purposes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>to manage the stay;<\/li>\n\n\n\n<li>to provide accommodation services;<\/li>\n\n\n\n<li>to comply with legal obligations; and<\/li>\n\n\n\n<li>to respond to guest requests or requests from competent authorities.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">7. Rights of the Data Subject<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The data subject has the right to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>know, update, and correct their personal data;<\/li>\n\n\n\n<li>request proof of authorization, where applicable;<\/li>\n\n\n\n<li>request information about the use of their data;<\/li>\n\n\n\n<li>submit inquiries and complaints;<\/li>\n\n\n\n<li>request the deletion of their data or the revocation of authorization, where applicable; and<\/li>\n\n\n\n<li>access their personal data free of charge.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">8. Channels for Inquiries and Complaints<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">To exercise these rights, the data subject may contact us through:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">Email: hotellayarolina@gmail.com<\/li>\n\n\n\n<li><strong>Telephone:<\/strong>\u00a0+ 57 3206816948.<\/li>\n\n\n\n<li><strong>Address:<\/strong>\u00a0CARRERA 2 35 37 LA BOQUILLA, CARTAGENA, BOLIVAR, COLOMBIA.<\/li>\n\n\n\n<li class=\"translation-block\">Service Hours: 8:00 AM to 8:00 PM<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">9. Cookies and Similar Technologies<\/h3>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">Our website may use cookies and similar technologies for its operation, statistics, and browsing improvements.\nDetailed information can be found in our Cookie Policy: https:\/\/hotellayarolina.com\/politica-de-cookies\/<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">10. Third-Party Links<\/h3>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">This website may contain links to third-party sites (for example, Airbnb, maps, or social media platforms). We are not responsible for the content, operation, or data processing carried out by such third parties once the user leaves our website.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">11. Information Security<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We adopt reasonable technical, human, and administrative measures to protect personal information against unauthorized access, loss, misuse, or alteration.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">12. Processing of Minors\u2019 Data<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We do not intentionally collect personal data from minors through the website without the authorization of their parents or legal representatives, except when necessary for the provision of the service and in accordance with applicable regulations.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">13. Effective Date and Changes<\/h3>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">This policy becomes effective as of February 27, 2026. We may update it at any time; any changes will be published on this same page.<\/p>","protected":false},"excerpt":{"rendered":"<p>POL\u00cdTICA DE PRIVACIDAD Y TRATAMIENTO DE DATOS PERSONALESHOTEL LA YAROLINA \/ HOTEL LA YAROLINA S.A.S Versi\u00f3n:\u00a01.0Vigencia desde:\u00a027\/02\/2026\u00daltima actualizaci\u00f3n:\u00a027\/02\/2026 1. Responsable del tratamiento HOTEL LA YAROLINA S.A.S\u00a0, identificado con\u00a0NIT:\u00a0901457142-8, con domicilio en\u00a0CARRERA 2 35 37 LA BOQUILLA, CARTAGENA, BOLIVAR, COLOMBIA. correo electr\u00f3nico\u00a0hotellayarolina@gmail.com\u00a0y tel\u00e9fono\u00a0+57\u00a03206816948\u00a0, es el responsable del tratamiento de los datos personales recolectados a trav\u00e9s del [&hellip;]<\/p>\n","protected":false},"author":270876243,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"footnotes":""},"class_list":["post-383","page","type-page","status-publish","hentry"],"jetpack_likes_enabled":true,"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/PgMKo6-6b","jetpack-related-posts":[],"_links":{"self":[{"href":"https:\/\/hotellayarolina.com\/en\/wp-json\/wp\/v2\/pages\/383","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hotellayarolina.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hotellayarolina.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hotellayarolina.com\/en\/wp-json\/wp\/v2\/users\/270876243"}],"replies":[{"embeddable":true,"href":"https:\/\/hotellayarolina.com\/en\/wp-json\/wp\/v2\/comments?post=383"}],"version-history":[{"count":2,"href":"https:\/\/hotellayarolina.com\/en\/wp-json\/wp\/v2\/pages\/383\/revisions"}],"predecessor-version":[{"id":385,"href":"https:\/\/hotellayarolina.com\/en\/wp-json\/wp\/v2\/pages\/383\/revisions\/385"}],"wp:attachment":[{"href":"https:\/\/hotellayarolina.com\/en\/wp-json\/wp\/v2\/media?parent=383"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}